Thank you for choosing SHOP X JAHID. We strive to provide the best service for our customers. Please read our policy regarding digital products and subscriptions carefully.

• Instant Orders: The Instant Order facility is exclusively available for Approved Customers.
• New Accounts: Any order placed from a new account will be subject to Admin Verification before delivery. Additional information may be requested for security purposes.

For any issues or refund requests, please reach out to us via:

Call/WhatsApp: 0130148298 Email: contact@shopxjahid.com Website: www.shopxjahid.com

You may request a return or replacement for digital products under the following conditions:

• If the wrong digital product was delivered.
• If the code or subscription is found to be faulty/invalid.
• If the product does not match the description on the website.
• If we are unable to deliver the product (you will be notified within 24 hours).

• Mandatory Proof: Customers must provide screenshots or video proof to claim a refund or replacement.
• Claim Window: Any issues must be reported within 24 hours of delivery. Claims made after this period may not be accepted.
• No Refund After Redemption: Once a digital code or subscription has been successfully delivered and redeemed, it is non-refundable and non-returnable.
• Customer Errors: No refunds will be provided for errors such as "Region Mismatch," incorrect redemption attempts, or account misuse by the customer.
• Service Charges: For refunds, applicable payment gateway or channel charges will be deducted from the original amount.

• Contact us via WhatsApp (0130148298) or Email.
• Provide your Order ID and necessary proof (Screenshots/Video).
• Our team will review the case and approve the refund or replacement.
• In case of partial delivery, a refund will be issued only for the undelivered portion.

Support Time: 10:00 AM – 10:00 PM
All requests are processed in serial order. We appreciate your patience.